I read multiple reviews where people

Whether you are clumsy-handed or be negligent, OtterBox products can be carefully and effectively protect the mobile electronic device you beloved prevent damage, and by listening to customer feedback we make the products more perfect details.

Some people (a good number) have otterbox cases complained about a hole on the top being for the headphones being on the wrong side...This is NOT the case people! You must open the flap to use your headphones...The hole is for the MICROPHONE! So do not fret. There is NO issue there...just people simply misunderstanding the product.

I read multiple reviews where people complained about being able to charge or undo the bottom flap, etc. Ok. It is silicone people. soft, flexible silicone...So NO you DONT need to completely take apart the cover to charge your phone. You simply lift that flap and plug in your phone. There is NO issue with it closing, because its not supposed to be closed OR completely open while charging...Again, silicone does not hinge... In fact, I am charging my right now with zero issue. All the flaps are really easy to open and close and I see no issue with them being flimsy, or too firm either.
As far as form and fit goes, it's really similar to the current iphone 4 defender series, the major differences are the cut outs for the front and the back. Also to make note, these cases otterbox defender case work on ALL models of the iPhone, whether you have a sprint, verizon, or AT&T model, they'll all work.

Otterbox's old defender series didnt properly work with the white iphone 4 due to the location change of the proximity sensor. People would be dialing with their cheek, ear, face, etc because the screen wouldnt shut off. Now with the larger cut out, otterbox has fixed this issue and made the case truly work with all models of the iphone 4/4S, both white and black.

Otterbox has also changed the rear camera opening to be one huge opening. This is because of some complaints of the flash reflecting off the old case and washing out photos. It's also because the camera is slightly different on the 4S, which requires the huge opening we're starting to see on every case cell phone covers available.